BlackBerry’s focus on business phone users is wrong. Winning
the approval of mainstream users is more important.
The average selling price of Android phones is $215. Many
mid-range handsets sell much lower than $400.
The $3-$15 margins on sub-$300 phones are acceptable when
decent sales volumes are achieved.
Carriers are likely more willing to subsidize sub-$300
BlackBerry Android handsets.
BlackBerry (NASDAQ:BBRY) hired a new Global Device Sales
Senior Vice President. I hope Alex Thurber will be bold enough to upgrade his
Android strategy to include all types of customers. The upcoming two $400
Android phones are merely Chen's answer to enterprise clients unhappy with the
$700 price tag of the Priv.
The focus on business users is wrong when it comes to
selling Android phones. BlackBerry is unlikely to sell a million phones every
quarter if it only focuses on $400 handsets for corporate clients. Attracting
the interest of mainstream buyers is now more important to BlackBerry's future
in phones.
The weak interest on BlackBerry's first Android handset even
forced a Newegg vendor to sell a $399.99 AT&T (NYSE:T) Priv. There's also a
$499.00 unlocked Priv at Amazon (NASDAQ:AMZN). These desperate price tags are
way below the MSRP of $650.
There are third-party stockpiles of unsold Priv handsets
that could only be moved through substantial price cuts. This embarrassment
could have been avoided if only BlackBerry priced it correctly last year. The
Android hardware industry is dictated by common customers (not by business
users) long-accustomed to $50-$300 phones.
BlackBerry has no future in Android phones if it cannot
compete with the cutthroat pricing of Huawei and other leading Android vendors.
While never voiced out, BlackBerry's management likely shares my interest in
cheap Android phones. Abandoning BB OS 10 (in favor of Android) meant they
still crave a return to the old mainstream popularity of BlackBerry phones.
Only sub-$300 phones can improve the market appeal of BlackBerry
Android phones. The average selling price of Android phones is now only $215.
Mid-range Android therefore now means $250, not $400.
Focus First on Sales Volume, Not On Margins
I know Chen wants to make the phone hardware business
profitable. However, it's hard to make a profit if you can only sell 600k
phones in a quarter. Thurber and Chen should learn from the success of Huawei,
Oppo and Vivo. Those three Chinese firms specialize in sub-$300 Android phones.
Oppo and Vivo posted triple-digit, year-over-year growth rates in smartphone
shipments by focusing on affordable handsets.
BlackBerry should admit that the high-volume, low-margin
approach is key to making it big in Android phones. Even a $3 average per-unit
margin is acceptable if one could sell 18.5 million phones (like Oppo did in Q1
2016). BlackBerry has long lost its mainstream premium-branding standing. It
cannot expect to thrive as a phone vendor on margins of $50 or more.
Furthermore, a majority of Android users do not care about
BlackBerry's industry-leading mobile security features. Using its "Secured
Android" marketing battle cry does not impress the majority of potential
buyers. People only want a handset that has a decent gaming performance,
five-inch or bigger display, and a good battery life.
I'm therefore strongly in favor of BlackBerry selling
unsecured, generic, $150 phones. This radical move will help deliver quarterly
sales of 2 million units or more. It's a lot better to sell 5 million phones on
very slim margins ($3) than having unsold inventories of $400 phones.
Furthermore, there are other ways to monetize Android phones
other than through hardware margins. BlackBerry could accept paid app
pre-installations from third-party companies. Microsoft (NASDAQ:MSFT) offers
incentives to OEMs who pre-install its mobile apps like Skype and Outlook on
Android devices.
Market perception is important. BlackBerry needs to repair
first its beaten-down reputation through high-volume sales of cheap phones.
Industry analysts and investors alike put a lot of emphasis on market share.
Selling cheaper phones is the easiest way for BlackBerry to improve its market
share. The stock market will love it if Chen can announce quarterly sales of
more than 2 million phones.
BlackBerry's partner Foxconn can build entry-level
BlackBerry phones using dirt-cheap SoCs from MediaTek or subsidized Atom
processors/modems from Intel (NASDAQ:INTC). MediaTek has an LTE-integrated SoC
that's even fit for $60 Android phones.
Winning Business Users Outside America
Thurber will find it hard to market $400 business phones
outside America. It might only succeed if it's offered under a bundled package
(with BlackBerry's enterprise software products) or under a corporate leasing
program. The reality now is that there are dozens of sub-$300 premium-quality
phones from Asustek (OTC:ASUUY), OnePlus, Oppo, Huawei and Xiaomi (Private:XI).
The $199.99 Huawei Honor X5 has a metal-body, fingerprint
sensor and full HD display. It's an Android handset that corporate clients will
even find very attractive. Security concerns over using a phone made by a
Chinese firm are easily addressed by corporate mobile device management.
IT Administrators and ordinary users also could donate $5 to
secure any Chinese-made Android phone. Xprivacy Pro is a donationware Android
app that is very similar to BlackBerry's DTEK.
Consequently, business users will not be much of a factor in
global sales of BlackBerry's Android phones. It is the mass market $150 handset
that is more likely to resuscitate BlackBerry's hardware business.
Conclusion
Selling $150 Android Phones may alienate fans who still
cling to the premium-only brand of BlackBerry. However, I place greater
importance on the millions of new customers that could fall for cheaper
BlackBerry handsets. BlackBerry's survival as a phone vendor requires it to
sell to everyone, not just to a small niche.
More importantly, wireless carriers will find it more
reasonable to subsidize sub-$300 (not $400) BlackBerry phones for their
post-paid customers. Without stronger backing from carriers, BlackBerry's
Android global device sales is seriously handicapped. The high price of Priv
meant only AT&T and Verizon (NYSE:VZ) are supporting it. Sprint (NYSE:S)
backed out.
Chen should try offering $150 Android phones to Sprint.
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